![]() To change this, go to C:\Windows and find explorer.exe then right-click on it and select Properties then go to the Compatibility tab and uncheck the box next to Run this program as an administrator under Privilege level and click Apply then OK.Īs for the issue with your Malwarebytes notifications, the only thing I saw in your logs that might be causing it would be the Custom Scaling setting under your display settings which you should be able to access by right-clicking your desktop background and choosing Screen resolution then clicking on Make text and other items larger or smaller and changing it to 100% (from its current 125%) and if not fixed after that, then perhaps adjusting the DPI setting which should be accessible in the same window via a link on the left side that says Set custom text size (DPI), clicking it, then changing the setting in the window that opens to 100% (from its current 120%).Īlternatively, if changing those settings makes text too small to read then you can change them back and instead open C:\Program Files\Malwarebytes\Anti-Malware and locate the file called mbamtray.exe (or just mbamtray) and right-click on it and select Properties, then click on the Compatibility tab and under the Settings section check the box next to Disable display scaling on high DPI settings and then click Apply then OK. I took a look at your logs and while this may not be related, it would be a good idea not to have explorer.exe set to run as admin: Before submitting your reply, be sure to enable "Notify me of replies" like so:Ĭlick "Reveal Hidden Contents" below for details on how to attach a file: Please attach the file in your next reply. You will be presented with a page stating, " Welcome to the Malwarebytes Support Tool!"Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop Place a checkmark next to Accept License Agreement and click Next ![]() You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. ![]() Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: Is this something that other people have encountered? If so, how did you go about fixing it? Regardless, I would be grateful for any advice that anyone has. I realize that it's not a major issue, it's just kind of a mild annoyance. I'm not sure if the cause is something I changed, or some kind of recent update, or something else altogether. Like the example in the first screenshot, It's just the notification window that is too big. In trying to troubleshoot this, I did find one other post where someone mentioned that their system scaling and DPI settings were causing the MBAM application window to be too big or too small, but I'm not sure that's the same issue that I'm having because my MBAM app is still using the same font size as my system. ![]() (Up until this morning, the font for MBAM notifications was the same size). And it's font size doesn't match my system font size, which is the font size seen on the taskbar. And I can't seem to figure out how to change it back.Īs you can see from the screenshot, it's taking up almost a quarter of screen. I've been using MBAM for years without any real issues but, starting just this morning, the notification window somehow became way too big. I'm hoping my problem is caused by some simple setting that I just need to change, and that someone can just direct me to wherever that setting is. ![]() I tried searching for it, but I couldn't find anything that was dealing with the same issue. I apologize if this has been asked before. ![]()
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